My wife and I are puppy raisers for Guide Dogs for the Blind, and so wanted a patio with low or zero porosity, so that the puppies little 'accidents' can be cleaned up easily.
After some searching online, I found these Cotswold Ivory tiles which appeared to be just what we wanted.
Ordering was easy and a few days later the tiles were delivered. The communication from PrimaPorcelain was excellent.
My builder's only problem during the laying process was caused by porcelain tiles being so hard, and he got through quite a few specialist cutting discs. Hopefully this means, however, that these tiles are going to be extremely durable.
Now the tiles have been laid, we are really pleased with how they look and love the variation in the colouring of the tiles.
If I need outdoor tiles in the future for any other part of my garden, will definitely use PrimaPorcelain again.
Having looked at various suppliers for Porcelain tiles to replace an existing patio I eventually ordered from PrimaPorcelain. From first contact to receiving the tiles was a first class experience. The order was taken and the delivery made just as agreed. The tiles were very well packed, which very little damage, perhaps 2% (usually expect 10% to be damaged through delivery). The tile quality is everything I had wished for and now they are laid the expectations have been more than matched. I would be more than happy to use PrimaPorcelain for any of my future needs and can recommend them without hesitation. (Previous patio photo's in red. New tiles in light Porcelain).
I am very pleased with this product. It is very competitively priced and we like the slip resistant finish of the porcelain and the customer service, and the delivery of the product was very efficient. I would definitely recommend and use again.
Very pleased with the quality and finish of our prima porcelain tiles which have completely updated our patio. Helpful staff and a good sample service. I would give 5 stars overall but for the minor issue around delivery.
Premium quality porcelain tiles selected for our clients' high end outdoor projects. Customer service is parallel with tile options and quality that is highly recommended!
Fantastic service from everyone I spoke to. Really impressed with the tile, just like the pictures. Rus was a great help.
First time that I have used PrimaPorcelain.Samples arrived very quickly.The slabs arrived within 3 days of ordering.Securely packed no breakages.The customer service was great ,very friendly,answered all my questions nothing was too much trouble.If I have another project I will definitely use them again.
My customers used the interior porcelain slab (concrete grey) and wanted to match the exterior. Was a particularly easy product to use and the customer service was really helpful. Would and have recommended to other landscape companies!
We are very happy with my prima porcelain with the service experience we have had, from receiving my samples to ordering my patio tiles. Everything was straightforward, packaged securely and protected, with no damage, the tiles are of great quality and look fantastic. I used more than anticipated so had to order some extra but this was hassle free. When people see the patio for the first time they comment how great it looks. We are very happy with my new patio and garden.
Great product, good availability and price. A local showroom in St. Albans and free samples by post to confirm what we had chosen looked good in the end location. The review would have been 5 stars but for the delivery service which I appreciate was by an external courier but they failed to advise both myself and PrimaPorcelain of the change of delivery date. The laying of the tiles was easy with a consistent size and fit making our very small inter tile gap no problem.
I recently ordered PavingPlus 20mm Buxton Dark Paving for my balcony floor. The customer service I received was excellent, very informative and helpful. I was delighted when the tiles arrived, they were delivered on schedule and the quality was exceptional. I will definitely order for this company again.
Excellent communication and service. From ordering samples, to having to order more tiles due to a design change, PrimaPorcelain were great. The tiles are really good value and once laid look quality. We've had loads of complements on the new drive already.
Delivery was quick and the driver waited for me as I had been delayed getting back home, so all in all great all round.
First class product and service online and phone ordering so simple. Sale team polite and concise, would definitely recommend this company and it products.
Found PrimaPorcelain on the internet and e-mailed an enquiry. The customer service from this point has been fantastic. Melissa asked great questions for fully understand what we were after and selected the right samples for us to review. Could not have been a better experience.
Ben was excellent in all aspects of the journey from us visiting the showroom in Cardiff, order placement through to delivery. Delivery was slightly delayed due to issues with the courier but Ben ensured communication on a daily basis.
The landscapers laying the patio have also praised the quality of the slabs stating they are the best they have ever worked with.
They look amazing!
Would definitely recommend to friends and family!
Thank you :)
The service was excellent. Really helpful with advice while deciding which tiles to go with.
From start to finish, Ben gave us a great professional service.
From taking the order to seeing through the delivery, it was faultless.
The Bolzano White porcelain tiles (PrimaPorcelain) look absolutely stunning & very good quality. We are delighted with our new patio.
Green squares were an excellent company to deal with their product arrived promptly undamaged and has been installed looking great.
Highly recommend this company and the products. First class customer care, very amenable, friendly service and staff.
Despite COVID restrictions, Ben managed to get samples out to me really swiftly. He was thoroughly helpful in choosing my patio slabs & ensured that delivery was even sooner than expected. Great service
Couldn't be better. Reece has been helpful, responsive, waited patiently while I finally decided how much I needed, got it all to Surrey on the agreed date, and accommodated my last minute change without hassle. And my refurbished patio is going to look terrific.
Very good quality product. The tiles were very straight which from an installers perspective is so important to get a good finish. Have recommended to several clients since using them. Prices decent also.
We have used primaporcelain for the last few of our landscaping projects and will continue to do so in the future.
They have an excellent range of porcelain at competitive prices and are flexible when arranging delivery to site.
Customer service has been great so far, an easy company to get hold of and discuss requirements. To the point they knew me by name only two projects in using them!
Fully recommended. I ordered a large quantity of interior and exterior porcelain tiles approx. 2 years ago which are fantastic quality and value. This year I needed some matching tiles for further tiling and even though now a discontinued range, Reece checked and found some remaining stock of the tiles for me.