I ordered via the website and customized my item slightly. Olga was very helpful. Everything went smoothly and I received my furniture in time. I live in Johannesburg and the furniture was delivered and wrapped securely with no issues. The workmanship of their furniture is good and the price is fair. I wish they would offer a choice of sheen when choosing your finish, this is available on request but I was not aware of this the first time I ordered. More samples of the various finishes and sheens side by side on their website would be helpful. I will definitely order again and again.
I ordered a table from Eco Furniture and I just love it. It is as pictured online and works so nicely in my little home office set up. I had a minor issue with the original table I bought and the owner of the company dealt with it in a kind, understanding and professional manner. I am beyond blown away with the quality of customer service. This is a company I can truly recommend.
I have visited the shop once before and found the staff very helpful and informative. I recently ordered a chest of drawers during lockdown, so am very much looking forward to receiving that soon! Their furniture is well priced, and really well made. Many options for materials to choose from as well. Vanessa Phillips
We bought a blackwood and steel frame desk from Eco Furniture and it is beautiful - excellent workmanship. The delivery men were very helpful in getting it up some challenging stairs too - went over and above expectations. We will be returning customers!
I waited almost 11 weeks for my order to be completed, initially it was due to be ready in no more than 6 weeks. I Was contacted to collect the item between 12:00 and 15:00 the following day. I arrived there after 13:00 to be told the item was not yet ready. I was asked to wait another half an hour for the item to be finalised. I was unable to do this as I had work commitments to attend to. I'm really not sure I was told to come and collect an item that was not ready. My time was wasted and there was no excuse as to why this all happened. I feel really disrespected by the way my time is valued.
The order was delivered on 14/12/2020 for free like you have mentioned. Thank you.