Balance Design Ltd

Projekte

Auszeichnungen
Houzz Customer Service Award 2016
Adresse
9 Strathyre Avenue
SW16 4RF London
Vereinigtes Königreich
+44-7961068243 balancedesign.co

Bewertungen

Selecting to work with Vicki from Balance Design on a complete top-to-bottom refurbishment was the best decision ever - the only regret is that I didn’t find her earlier! The selection process for identifying an Interior Designer was thorough and detailed, I was looking for someone that I felt I could connect with and as soon as I met Vicki the chemistry was spot on immediately. Her ability to make you feel understood and that you´re in total control of all the decisions being made is incredibly reassuring and empowering. It has been nothing but a joy and an absolutely brilliant experience. I have learnt a huge amount about myself as part of the process, in main because Vicki takes the time and invests enormously in understanding her clients with a lot of care & attention. At the start I refused to accept I knew anything about design or that I knew what it was I was looking for. Vicki was having none of it! She literally spent hours upon hours taking time to understand my likes, dislikes, what I wanted from my home, how I planned on using all the living space, and most importantly, things that mattered to me both culturally & personally. She spent an enormous amount of time researching and finding options that were both unique and felt personal to my design identity. It was all about listening, guiding and facilitating with Vicki, she never made a decision for me, ever. Her goal was always to provide choices and then to work with you to understand which ones appealed to you most whilst also challenging your decisions to make sure you were comfortable with the decisions being made. All the choices presented felt personal and unique and carefully considered. There were many times it was tough to make a choice as everything being presented was brilliant. Getting me to reach a decision took a huge amount of Vicki´s time but at no point did I ever feel rushed or that I was wasting her time. Her other super powers (one of many) are organisation and planning, which I had not realised how critical and essential these were for the success of the project. Not everything went to plan during the project, in fact some things were so bad it was like the project was cursed (none of this had ANYTHING to do with Vicki). However, instead of allowing me to freak out or lose my head she always found solutions and made sure all the stops were pulled out to get the project back on track. The full refurbishment of the apartment is absolutely incredible, in fact for the few weeks after moving in the apartment was unrecognisable and I have lived here on-and-off for 16 years. It has completely exceeded my expectations & aspirations of what I had hoped the end result would look like. I live in a 1 bedroom apartment and making best use of the space for both living, working (as I work from home), and storage was a real challenge and the main goals of the project. I am delighted to say that this is no longer the case.
Vor 10 Monaten
Builders Team. As a contractor we are always looking to work with designers who know they craft. We completed several projects with Vicki and each project was a pleasure to work. Key points: professionalism, great communications skills, project time management, great team work towards completion of the projects. We will definitely work together in the future and recommend her to our clients.
Vor mehr als einem Jahr
Balance Design worked with us to produce and cost out a design to update our restaurant to appeal to a younger clientele whilst retaining our mature client base. Vicki has a background in marketing and asked a lot of questions about who our current clients were and to attract a younger market. She came up with a design that felt fresh, clean and cool, with some old classic touches such as leather seats to appeal to older clients. She took time to understand where we were going as a business as well as adding real flair to the project. We trialed it with our customers who thought it looked great. Abdul Shaon Restaurant
Vor mehr als einem Jahr