Recently had an electric garage roller door fitted by The Garage Door Centre.
From the initial phone enquiry to fitting it was a stress free experience.
We visited the showroom and saw John, he was very helpful and gave us the confidence we were looking for when spending this amount of money on a garage door!
The fitting team of Scott and Justin are a credit to the company. Arrived on time worked very neatly and efficiently to fit the new door. Everything was explained on how to operate, all paperwork was handed over and all waste was taken away at the end.
We wouldn’t hesitate to recommend this company to anyone looking for a well made, secure garage door. You definitely get the quality that you pay for.
Problems with the remote controls. Second time in one year. Had some discussions with this very nice, friendly and serviceminded Servicemanager Jaymi. Had to Waite a couple of weeks, then these nice. Gyes, who installed the door, came over and fixed the remotes in 15 minutes. Very good.
Most interesting was actually the answer I got when I asked if it's very bad quality on the remotes, because they just stop working. No, the serviceman said, you have probably not changed the battery in wright way. If you don't manage to do it in 5 sek you need to recode the system!
Why don't they inform customers about this when they install a new garage door. Most people should be very greatful if they had.😀.
Anyhow, I'm very pleased with my nice garage door and the service I got.
Great service not to be faulted from beginning to end. My request was listened to and quoted promptly and then on the day of installation the chaps turned up on time and have done a brilliant job. No complaints - have already recommended to friends and family
Please avoid, I had a roller garage door fitted by this company, just outside of the warranty period. I phoned as I was having problems, they sent an engineer who replaced the batteries in the remote and charged me £130 plus vat, he was here 5 mins! I was never at any time told about a call out charge as I would have waited until my next service if I had known. They insist I was told, this is rubbish! No offer of even meeting me half way! The annoying thing is I am self-employed and have sent referrals their way, I definitely won't be doing that again!
Please avoid- I have used these on 2 x projects and to start with the sales team are excellent but when it gets to the installation they let you down time after time and then chase payments that have been processed. They also charge you £140 for replacement batteries which are nothing special. Pam Kennedy in their accounts has an awful attitude and no customer care !
Excellent service from The Garage door centre, unfortunately for me my door had an annoying squeak when I shut the door. my fitter decided to go a wall so contacted theses guys and there service has been brilliant managed to fix the door in 10 minutes! Will definitely use again.
Very informative, well worth a visit, well presented showroom
Very poor service, promised call backs that didn't happen. Charged me £100 extra for their mistake. Avoid.
£100 just to come and have a look at my damaged door. Naff off.
Buying new garage doors? This is the place.
I recently changed my 4 wooden garage doors for 2
Electric up and over and the whole transaction went like clockwork.
I dealt with John Ager who was most helpful and after a survey we agreed a price which was very competitive.
They gave me a genuine fitting date and the technicians did a superb job and fully explained the operation. guarantees etc.
I am well pleased with an excellent product from an excellent Company.
I was absolutely delighted with my new garage door and the quality is stunning. From the first sales enquiry to the hand over of the final product I felt stress free, fully informed and confident with this company. The two chaps that came to fit my new doors were prompt, courteous, clean and tidy and carried out the installation to a high standard. The fully explained the workings, maintenance schedule and warranties which even an untechnical type like me could understand. They took all the old door and mess away and left my garage tidier than when they arrived.
Don't be frightened about the slightly higher costs as these are well made doors made using high quality materials and components. Also there are many features that cheaper doors do not have. A courtesy light, stopping the door in any position so air can be let in, great solid design, manual function if there is no power and the ability to add other functions like alarms, cameras and other equipment later on.
I would definitely recommend The Garage Door Centre in Wellingborough to anyone looking for a sleek and great looking addition to their property.
An excellent service by the whole team at the GDC from initial contact right through to installation. Thoroughly recommended.
Just wanted to say how impressed I was with the service provided by the Garage Door Centre.
I'm delighted with the new garage door. The fitters were here at the promised time and worked efficiently and professionally.
I am delighted with my new garage door.
Based on my experience I can thoroughly recommend The Garage Door Centre. The showroom and sales people are excellent and the quotation and survey process is detailed and clear. The installers were on time, polite and excellent. Even the minor snagging issues were dealt with promptly and communication from Steve who organised everything was superb.